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Old 11-15-2011, 11:38 AM
Nelson Ortega's Avatar
Nelson Ortega Nelson Ortega is offline
Junior Member
Join Date: Nov 2011
Posts: 1

Hello I hope this thread is still active . I get this same error
Sorry, we do not ship to this location for any location I select for shipping during checkout. I have added a user defined shipping method "Free Shiping" as all our products ship for free. All other carrier shipping methods are disabled. Any clue what could be wrong?
Thanks for your help.
Store ID795005

Found solution in another forum post. basically you must have a rate defined for shipping zone. In my case Since I only have one shipping method "user-defined" free shipping . I selected "the World" for zone and zero cost.
How to fix this issue:

1. Go to the Ecwid Control panel.
2. Open the "System Settings -> Shipping -> User-defined methods" page.
3. Press the "New Charge" button. Set up your shipping rates for each destination zone.
4. Save the changes.

Last edited by Nelson Ortega; 11-15-2011 at 11:45 AM. Reason: added store ID - Added solutions