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Old 12-11-2017, 03:49 AM
Freya S.'s Avatar
Freya S. Freya S. is offline
Ecwid Team
 
Join Date: Oct 2017
Location: Vladivostok
Posts: 9
Default "Awaiting Payment"

Hello John,

This is Freya from Ecwid Customer Care Team.

As you already may know, we've addressed the issue with your orders by responding directly to your personal mailbox. This is done due to the sensitive nature of the information and personal data included in the process of collecting your payments.

Please, let us know if any other questions appear — we are always glad to help!
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Regards,
Freya

Ecwid Customer Care Team

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