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Old 12-10-2017, 04:09 PM
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John Cole Marketing John Cole Marketing is offline
 
Join Date: Dec 2017
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Hello,

I originally had the phone order option setup and noticed the awaiting payment method. I then disabled the phone order option and the remaining customers after that have placed orders have paid by credit card and receive a paid confirmation. Then after they receive this they receive an additional email that says awaiting payment. I setup this store for a fundraiser to donate all proceeds to the victims of the Thomas Fire in California. Many people are questioning me now on why the payment is paid then comes back awaiting payment. Their credit cards do get charged and the transaction goes through. Please advise as I need help ASAP!

My store ID is 12812490

Thank you,
JC
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