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Old 06-08-2015, 05:14 AM
Cyril D's Avatar
Cyril D Cyril D is offline
Ecwid Team
Join Date: Feb 2015
Location: Ecwid HQ
Posts: 530

Originally Posted by interlinkim View Post
When i try to change some datas in my shop, about shop settings, it appears this error:

Lo sentimos estamos experimentando dificultades tecnicas
Nuestro equipo esta trabajando para solucionar el problema.
Por favor actualice la página pasados unos minutos. Si el problema
persiste póngase en contacto con nuestra asistencia al cliente.
And, finally i havenot can change shop name, phone, and url. i could change suddenly another datas, but before three days, i havenot can change anything more.

Thanks for reaching us out! I'm sorry that you've faced this issue.

We are currently working on your in order to find out what is causing it.

In the meantime, can you please provide us with screenshots with that error message?

I look forward to hearing from you.

Thank you!
Cyril D.
Ecwid Customer Care Team

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