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Old 04-18-2012, 08:11 PM
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JoyceS JoyceS is offline
Junior Member
Join Date: Oct 2011
Location: Victoria, BC, Canada
Posts: 4

Canadians... After submitting a ticket in the bug tracker, I was directed to the Canada Post website where I was told I could enter package dimensions in the background. After searching for quite some time, I called them. The link you guys gave me was not where I needed to go. The link is You will need your customer ID which you should be able to find in the shipping area of Ecwid. Once you login there, click on 'add/remove/edit boxes'. You can set your box or envelope sizes and weights from there. It decreased some of our shipping rates by up to $5!! I hope this is helpful!

Last edited by whitlands; 04-18-2012 at 08:13 PM.
The Following User Says Thank You to JoyceS For This Useful Post:
Matt Ecwid (04-19-2012)