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Old 04-18-2012, 08:11 PM
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JoyceS JoyceS is offline
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Join Date: Oct 2011
Location: Victoria, BC, Canada
Posts: 4
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Canadians... After submitting a ticket in the bug tracker, I was directed to the Canada Post website where I was told I could enter package dimensions in the background. After searching for quite some time, I called them. The link you guys gave me was not where I needed to go. The link is www.canadapost.ca/sellonline. You will need your customer ID which you should be able to find in the shipping area of Ecwid. Once you login there, click on 'add/remove/edit boxes'. You can set your box or envelope sizes and weights from there. It decreased some of our shipping rates by up to $5!! I hope this is helpful!

Last edited by whitlands; 04-18-2012 at 08:13 PM.
The Following User Says Thank You to JoyceS For This Useful Post:
Matt Ecwid (04-19-2012)