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Old 02-16-2018, 01:56 PM
Alex Flint's Avatar
Alex Flint Alex Flint is offline
Ecwid Team
 
Join Date: May 2017
Posts: 106
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Hi there,

It's Alex Flint from Ecwid Team. Sorry to hear you faced the issue.

I see, that you are also in touch with us via email and you are currently discussing the issue with my colleague. During the latest message she requested some details from your side. Please, provide her with the needed details so that we will be able to troubleshoot the problem further.

Looking forward to hearing from you!