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Old 01-04-2018, 09:26 AM
Edward M.'s Avatar
Edward M. Edward M. is offline
Ecwid Team
Join Date: Dec 2016
Posts: 261

Hi there,

I'm Edward from Ecwid Team.

I've checked your Facebook page at and as I could see, the store page shows up now without any error messages:

Have you managed to resolve the problem?

In general, the reason why the page didn't show up on the list of connected stores is that the setup was not completed. As Stacy mentioned in her previous message, if you don't enter the store ID or enter it incorrectly, this error message appears. The important part is that the changes must be saved, otherwise, they won't be applied.

Now it seems that it all is configured correctly.

So please let me know if you have any questions left.
Ecwid Customer Care Team
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