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Old 08-07-2017, 11:03 AM
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Wendy Wendy is offline
Ecwid Team
Join Date: Jun 2014
Posts: 1,123

Originally Posted by FindTix View Post
Hello Wendy,
Thank you for assisting. You want my ECWID order ID or the Transaction IDs from Paypal?

I have Order #6153
Transaction ID:BPPPE9CAE844
Links to :
The actual transaction page in "" is:

The link will direct you to login to paypal and just brings you to the main screen.
Maybe it is pulling the wrong ID to link to?

I would usually search Paypal for the email address which works most of the time. Even when you search activity for the Transaction ID(BPPPE9CAE844) it will come up "No Results".

In order to locate this transaction you have to use and search for it by using the Search Transactions or Virtual Terminal. There actually is not a correct link through as it only brings up:
Which doesn't help you.

Thanks for getting back to us and providing the additional info on this!

We are investigating this issue at the moment. I will keep you updated with any news. Please stay tuned!
Ecwid Customer Care Team
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