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Old 07-24-2013, 07:41 AM
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Lanna Lanna is offline
Ecwid Team
Join Date: Jan 2011
Posts: 2,675

Originally Posted by TRAX ATV View Post
Apparently Paypal de-activated my CC because my attached CC expired. This caused my ecwid silver account to be cancelled and revert back to a free account. I have now got my CC re-activated and signed back up for the silver account. My question is will all my features/settings from the silver account from before be exactly as they were or will I have to start over?


Please, don't worry. The downgrade doesn't impact your Ecwid store, it only makes paid features unavailable (for ex., you can't add more products than allowed within your free plan, or the coupon codes are there but greyed out). So all your products and settings remain intact, the store keeps on functioning. Once you upgraded you can continue the work as if nothing happened.
Lana W.
Ecwid Customer Care Team

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