Ecwid, Inc. (“Ecwid”) knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Policy covers the information practices of our user interfaces, including our website Ecwid.com, that link to this Privacy Policy: https://www.ecwid.com. This Privacy Policy explains the manner in which Ecwid Inc. collects, uses, discloses and otherwise treats personal information of European Union citizens.
Data Controller
Ecwid, Inc.,
687 S. Coast Highway 101,
Encinitas, California 92024,
USA,
privacy@ecwid.com
You can reach our data protection officer by mail or post addressed to “data protection officer” to the above address, or by
Ecwid.com may contain links to
Privacy Shield
Ecwid complies with the
Notice
Ecwid will inform an individual of the purpose for which it collects and uses information and the types of
Processing purposes and respective legal basis Provision of the website; communication
The website requires the handling of personal data, such as the IP address for providing the contents displayed on the website, for requests made by you or for our Services.
We collect and store the following information:
- Information you give us to contact you, including, contact information, such as your name, company name, address, phone number, email address, and similar contact data;
- Automatic information, such as computer
sign-on data, browser type, browser language, statistics on page views, traffic to and from our user interfaces and ad data. Like many websites, we use identifiers such as “cookies” and Web beacons to obtain this automatic information (for more information see below). - Location data, which may be precise or imprecise. Precise location data may be Global Position System (GPS) data and/or data identifying nearby cell towers and
Wi-Fi hotspots. Imprecise location data includes, for example, a location derived from your IP address or data that indicates where you are located with less precision, such as at a city or postal code level. - The handling of your personal data for the provision of this website, the Services and for the communication with us is based on our legitimate interest. For the provision of this website it is technically necessary that we process certain personal data (e.g. the IP address). For provision of the Services and for the communication with us it is necessary that we handle the
above-mentioned personal data. - Within the scope of the necessary balancing of interests, we have weighed your interest in the respective confidentiality of your personal data and our interests in the provision of this website and the establishment of contact with each other. Your interest in confidentiality weighs less in both cases. We may not otherwise provide this website to you or respond to your contact request.
Registered Account
You can register an account with us. This necessitates personal data such as contact and identity information, access credentials such as passwords, password hints, and similar security information used for authentication and account access.
Once you register on Ecwid.com, you are no longer anonymous to us.
Our communications will include notices about your account (for example, change in password or payment method, confirmation
The handling of your personal data within the scope of the registered account is carried out for the performance of the corresponding user contract.
As part of your registration on our website to use the Services, our website, you agree that you may receive certain administrative communications from us, such as administrative announcements and customer service messages regarding Services and products during the period that we provide Services to you. You may not opt out of receiving such administrative communications.
If you choose to use the Services, we may require you to provide contact and identity information, billing information, and other personal information as indicated on our user interfaces, including on Ecwid.com.
We do not store the following information in the regular course of our business:
- credit card information and billing addresses.
Data processing with your consent
General information on consents:
If you have given us your consent to process personal data for certain other purposes (e.g. sending the newsletter), the data will be processed on the basis of this consent. Ecwid provides details on the contents when requesting the consent. Consents are always voluntary. If the processing of personal data is based on a consent given by you, you have the right to revoke this consent at any time. This also applies to consents given to us prior to the validity of the GDPR, i.e. before 25 May 2018. You can also withdraw your consent by sending an
The legality of data processing prior to withdrawal remains unaffected by your withdrawal.
The legal basis for data processing based on consent is Art. 6 Para. 1 a) GDPR.
Newsletter
Our newsletter is used as a general means of communication and may include updates to the Services as well as new partner agreements. You have the option to unsubscribe to our newsletter at anytime.
If you have expressly consented to receive newsletters, your declaration of consent is as follows:
“I consent to receive Ecwid Newsletter. I can unsubscribe anytime.”
Blog
If you have expressly consented to the blog subscription, your declaration of consent is as follows:
“I consent to receive new Ecwid blog articles. I can unsubscribe anytime.”
Advertising networks
If you have expressly consented to Advertising networks, your declaration of consent is as follows:
“I consent to the following: Ecwid may use automatic information alone or in combination with personal information about you to provide personalized information about Ecwid.com Ecwid contracts with
third-party advertising networks who collect IP addresses and other identifiers on our websites and emails and onthird-party websites. Ad networks follow your online activities over time by collecting information through automated means, including through the use of cookies. They use this information to provide advertisements aboutthird-party products and services tailored to your interests. You may see these advertisements on other websites. This process also helps us manage and track the effectiveness of our marketing efforts. Ecwid, however, does not grant third parties access to any personal information. I can withdraw this consent at any time with effect for the future.”
Information We Share
We share your personal information with your consent or as necessary to provide the Services. In addition, we share personal information with vendors or agents to provide the Services. For example, companies we’ve hired to provide customer service support may need access to personal information in order to provide those functions. In such cases, these companies must abide by our Privacy Policy and security requirements and are not allowed to use personal information they receive from us for any other purpose. We commission an external service provider with tasks in the area of payment services as data processor for the purposes described herein. The service provider has been carefully selected by us and is regularly monitored, in particular with regard to the careful handling and protection of personal data accessible to them. We oblige all service providers to maintain confidentiality and to comply with legal requirements. In cases of onward transfer to third parties of data of EU or Swiss individuals received pursuant to
Do Not Track
Ecwid does not support Do Not Track technology.
Our Use of Cookies and Other Identifiers
We use identifiers such as cookies, Web beacons and IP addresses to make interactions with users easy and meaningful.
Cookies
When you visit Ecwid.com, Ecwid’s servers send a cookie to your computer. Standing alone, cookies do not identify you. They merely recognize your Web browser. Unless you choose to identify yourself to Ecwid, either by responding to a promotional offer, opening an account, or filling out a Web form, you remain anonymous to Ecwid.
We use cookies that are
If you have identified yourself to Ecwid.com, we use session cookies containing encrypted information to identify you uniquely. Each time you log into the Services, your browser saves a session cookie containing an encrypted, unique identifier tied to your account. These session cookies allow Ecwid.com to identify you uniquely while you are logged into the Services and to process your online transactions and requests. Use of the Services requires session cookies.
Ecwid.com uses persistent cookies that only we can read and use to identify users who have visited our website previously. When you purchase the Services or provide us with personal information, our website assigns a unique identifier to you. This unique identifier derives from a persistent cookie that Ecwid.com places on your Web browser. We especially are careful about the security and confidentiality of the information stored in persistent cookies. For example, we store neither account numbers nor passwords in persistent cookies. If you disable your Web browser’s ability to accept cookies, you will be able to navigate Ecwid.com, but you will be unable to use the Services successfully.
We may use information from session and persistent cookies in combination with data about Ecwid’s website users to provide you with information about us and the Services.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies. You also can disable or delete similar data used by browser
Web Beacons
We use Web beacons alone or in conjunction with cookies to compile information about usage of Ecwid.com and user interaction with emails from Ecwid.com. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular website tied to the Web beacon, and a description of a website tied to the Web beacon. For example, we may place Web beacons in marketing emails that notify Ecwid.com when you click on a link in the email that directs you to Ecwid.com. Ecwid uses Web beacons to operate and improve Ecwid.com and email communications.
Ecwid may use information from Web beacons in combination with data about users to provide you with information about Ecwid.com and the Services.
Third Party Cookies
We occasionally engage third parties to track and analyze usage and volume statistical information from users of Ecwid’s user interfaces, including our website, Ecwid.com. We also may use other
Public Forums, Affiliate Referral, and Customer Testimonials
Ecwid.com may include community forums, blogs, or chat rooms. Any other visitors to these forums may read, collect, or use the personal information you choose to disclose there, and may use it to send you unsolicited messages. Ecwid is not responsible for the privacy of information you choose to disclose in these forums.
Users may elect to use our WebPartner Affiliate Program to inform friends about Ecwid. We request the name and email address of each referred friend. Ecwid will send a
Ecwid posts a list of users and testimonials on our user interfaces, including on our website, Ecwid.com that contain information such as user names and titles. We obtain the consent of each user prior to posting any information on such a list or posting testimonials.
Accessing, Reviewing and Changing Your Personal Information
If you are registered to receive the Services, you have the right to access, review and modify your personal information at any time by logging into your Profile page located at https://my.ecwid.com. If you cannot access personal information collected by Ecwid by the a foregoing link or through the Ecwid services, you may contact Ecwid at the address above and Ecwid will respond to requests to access or edit your personal information.
You have the right to object at any time on grounds arising from your particular situation to the processing of personal data concerning you on the basis of Article 6(1)(e) GDPR and Article 6(1)(f) GDPR. If you object, we will no longer process your personal data unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
If you are of the opinion that the processing of your personal data violates legal requirements, you have the right of appeal to a data protection supervisory authority responsible for us.
We will delete personal information when we no longer need it for the purposes we described earlier. We may retain personal information as permitted by law to resolve disputes, enforce our policies, and prevent the recurrence of fraud or other illegal or improper activity.
Security
To prevent unauthorized access, promote data security, and encourage appropriate use of information, we use a variety of tools, such as encryption technologies, passwords, physical and electronic security, or procedural safeguards to assist in the protection of your information. No security on the Internet is absolute, however, so we are unable to guarantee the security of any information that you share with us.
Enforcement
In compliance with the
Ecwid has further committed to refer unresolved privacy complaints under the
Changes to This Privacy Policy
We may amend this Privacy Policy at any time by posting the amended terms on Ecwid.com. In the event of amendment, all terms shall take effect thirty (30) days after initial posting to Ecwid.com.
Effective date of this policy: May 25, 2018
