Küberkurjategijad sihivad ettevõtteid, mis töötavad suure hulga isikuandmetega, kuid millel on olemas põhilised turvatavad. Nagu, nad sihivad sageli e-poode.
Alates 2020, pood on õitsele läinud, aidates tuhandetel ettevõtjatel veebiettevõtteid käivitada. Kahjuks, Internetipoed on muutunud ka klientide andmeid varastada püüdvate häkkerite tavaliseks ohvriks.
sisse 2021, peaaegu 83% of ecommerce businesses experienced security attacks on Black Friday/Cyber Monday, up from about 32% sisse 2019. Despite the rise in attacks, ainult 32% of business owners reported feeling ready to stop attacks.
Selles artiklis, we’ll discuss ecommerce security, the most common threats, and how you can protect your online store from cybercriminals.
Mis on poodide turvalisus?
Poeomanikud peaksid määrama protokollid, mis kaitsevad kasutajaandmeid häkkerite eest – need protokollid on e-kaubanduse turvameetmed. Kuna tarbijate usaldus on veebipoodide püha graal, e-kaubanduse turvalisuse eesmärk on kliendi ja müüja suhte toetamine turvalise keskkonna pakkumise kaudu.
Et seda tõhusalt teha, e-kaubanduse turvaprotokollid peavad olema:
- Kaitske privaatseid andmeid kolmandate osapoolte eest
- Hoidke andmed võltsimata
- Luba juurdepääs ainult volitatud inimestele
Ainult andmete terviklikkuse terviklik kombinatsioon, autentsus, ja privaatsus võib kaitsta teie e-kaubandust häkkerite uudishimulike pilkude eest. Lugege edasi, et saada teavet selle kohta, kuidas saate turvalisust tagada.
Erinevus e-kaubanduse turvalisuse ja vastavuse vahel
E-kaubanduse turvalisus on pidevalt arenev protsess, mis peaks puudutama teid ja teie ettevõtet. See töötab vastavusest sõltumatult ja nõuab teie poolt ennetavaid meetmeid, et kaitsta klientide tehinguid ja andmeid.
Vastavus, teiselt poolt, focuses on how authorities perceive your business practices based on set standards. Näiteks, there is the Payment Card Industry Data Security Standard. You need to be PCI DSS compliant in order to safely process credit card data. If you’re using Lightspeedi Ecwid teie veebipoe jaoks, you’re already PCI DSS compliant.
Ecommerce stores also need to be aware of various regional laws if they serve customers from certain areas. Näiteks, if you sell online in Europe, peate oma klientide andmete töötlemisel järgima GDPR-i eeskirju. Pidage meeles, et see kehtib teie ettevõtte kohta isegi siis, kui see ei asu Euroopas. Kui teil on kliente EList, vajate GDPR-i järgimist.
Ecwid by Lightspeed sisaldab kõike, mida vajate GDPR-i eeskirjade täitmiseks. Kontrollige neid juhiseid veendumaks, et olete lubanud kõik GDPR-i järgimiseks vajalikud seaded.
Üks GDPR-i nõudeid on saada klientidelt selge nõusolek küpsiste kasutamiseks
Peamised poodide turvaohud
Before you learn how to protect your online store from cybercriminals, you have to identify the various security threats. When it comes to ecommerce, most attackers will pose as authentic sites to exploit consumer trust, or directly attack the payment system online stores use.
Phishing
Phishing is one of the oldest tricks in a hacker’s book and still highly effective today. Its success hinges on exploiting people’s willingness to trust the authenticity of a business.
Hackers mimic real businesses to send malicious files and links to consumers, extracting data when a recipient responds. Enamikel juhtudel, hackers use fake invoices, account upgrade offers, and new orders to lure people in. Phishing scams target a business’s internal teams and customers. Sageli, it’s difficult to tell a scam from the real thing without a keen eye.
Common phishing types in ecommerce include:
- Clone phishing: a phishing attack where hackers clone a previous legitimate email and send a copy to the recipient with malicious links.
- Spear phishing or whale phishing: a hacker may pretend to be your employee and ask you to wire them money or change payment details for the invoice, jne.
Follow these instructions from our Help Center to protect yourself from phishing.
Spam
Spam is a high-volume, low-effort attack that baits consumers into clicking malicious links. While attachments are typically used for phishing, spam messages will often appear in SMS, kommentaarid, direct messages, and emails containing links.
Näiteks, ecommerce websites will show consumer reviews for social proof. Hackers will use the comment section to share spam. Make sure to clean spam comments or reviews from your website. If you’re not on top of spam messages on your website, you might attract penalties from Google—and lose loyal customers.
Financial fraud
Financial fraud takes many shapes but it’s one of the most popular ways hackers can attack your business. Kurjategijad sirvivad krediitkaartide veebisaite andmete kraapimiseks, korraldada andmepüügipettusi, et saada klientidelt kaardiandmeid, varastatud kaartide abil tooteid tellida, ja kasutage klientide ja teie ettevõtte tühjendamiseks võltsitud tagastustaotlusi.
Kui teid või teie kliente mõjutab krediitkaardipettus, kaaluge hoiatuse seadistamist, mis ütleb neile, millal seda teha krediit lukustada või külmutada.
DDoS ja toore jõu rünnakud
Kui häkkerid ründavad, nad pöörduvad spetsiaalse teenusekeelu poole (DDoS) and brute force attacks. DDoS, and similar DoS, attacks overwhelm and eventually shut down an ecommerce website by sending high-volume traffic from one or distributed servers.
Black Friday and Cyber Monday sales give hackers the best opportunity to make online stores unavailable. This is the side of ecommerce security that directly impacts your ability to sell goods.
Brute force attacks use trial and error methods to get access to login or financial details. Since this is an automated process, hackers don’t take long to find the right combinations.
Malware and ransomware
Every business should be aware of malware and ransomware, which are constant cybersecurity threats. Malware is the umbrella term for any kind of software designed to steal, kustutada, and hold data hostage. This can be done with adware slowing down devices, trojan horses modifying operating systems, and SQL injections corrupting databases.
Ransomware is a type of malware that has gained prominence in recent times because of the amount of critical data people store in their devices and the extent they’re willing to go to retrieve that.
Social engineering attacks
Phishing and other scams rely heavily on social engineering tactics to deceive targets. With the proliferation of datasets, social engineering has become an effective tool for hackers. They use profile backgrounds to pretend to be reliable businesses or customers and exploit emotional vulnerabilities to steal data.
If you get scammed online by a social engineering attack, knowing how to respond quickly can help you recover what you’ve lost.
How to protect your online store from cyber threats
Now that you know the various ways cybercriminals can target your store or customers, it’s time to understand how you can defend against them.
Secure your passwords
Kui arvate, et teie paroolid on tugevad, mõtle uuesti. Vastavalt a Hive Systemsi uuring, jõhkra jõu rünnakud võivad sisse häkkida 8-kohalise tähtnumbrilise parooli 39 minutit.
Siin on parimad tavad tugevaid paroole:
- Kasutage alati suur- ja väiketähtede kombinatsioone, numbrid, ja erimärke, et muuta teie paroolid keeruliseks.
- Nagu Hive Systemsi uuring näitab, paroolide pikkus on sama oluline, kui mitte rohkem. Muutke meeskondadele ja uutele klientidele 12-kohaliste paroolide loomine kohustuslikuks.
- Do not recycle old passwords because they often open doors to socially engineered attacks.
- The same goes for generic and easy-to-guess references. Don’t use popular quotes, birthdays, or personal information. Kõige tähtsam, don’t share passwords publicly.
- Lõppkokkuvõttes, use a good password manager to create random and complex passwords for logins.
Choose a secure hosting and ecommerce platform
A major part of your ecommerce security depends on the web hosting and ecommerce platforms you choose. You can go with Amazon Web Services (AWS), Google Cloud, or pick a category-specific hosting provider with ecommerce facilities built in.
Igaljuhul, you have to make sure your hosting and ecommerce platforms cover a few basics:
- PCI DSS compliance
- Automatic backups
- HTTPS everywhere
- Does not collect credit card information
- Integrates with multiple payment providers
Ecwid by Lightspeed was built on security and customer privacy. It’s based on AWS and covers all the best security practices ülaltoodud, et muuta teie pood võimalikult turvaliseks.
Et näidata oma klientidele, et teie poes ostlemine on turvaline, Ecwid näitab seda teadet kassas
Hankige SSL-sertifikaat
Turvaline pistikupesakiht (SSL) sertifikaat on oluline veebipoodidele, mis saavad palju tundlikke päringuid. SSL krüpteerib kõik kasutajate päringud veebisaidi serveritele, konto sisselogimistest kuni makseteabeni.
SSL on ka osa HTTPS-protokollist, mis muudab teie veebisaidi paremaks vastupidav häkkerite vastu. Ilma SSL-sertifikaadita pood paljastab oma liikluse kõigile, kes soovivad teavet tungida ja varastada.
SSL on PCI DSS-i järgimiseks kohustuslik ja kuna Lightspeedi Ecwid toetab PCI DSS-i, teie veebipood on automaatselt kaitstud korraliku SSL-sertifikaadiga.
Kui lisasite Ecwidi poe olemasolevale veebisaidile, veenduge, et teie hankige SSL-sertifikaat ülejäänud veebisaidi jaoks.
Ecwidi kauplused on kaitstud HTTPS-protokolli ja SSl-iga. Your customers can easily see that shopping in your online store is safe
Use antivirus software
While it’s true operating software has evolved in terms of security, so have hackers. While computers are particularly prone to cyberattacks, mobile devices can get hacked too. Don’t run your business using the default protections on your devices.
Antivirus software uses years of industry knowledge and expertise to proactively detect attacks and mitigate their threats to help you avoid downtime. Pahavara ei saa käsitsi otsida, viirused, või nuhkvara teie administraatoripaneelil või võrkudes iga sekund. Viirusetõrjetarkvara automatiseerib ülesanded ja hoiab silma peal võimalike andmevarguste eest.
Hea viirusetõrjetarkvara võib isegi pahavarakaitse pakkida identiteedivarguse kaitsega, privaatne VPN, ja paroolihaldur igakülgseks turvalisuseks.
Tehke regulaarselt varukoopiaid
Poodide veebisaidid salvestavad tonni tootemeediumit (nagu näiteks tootepildid) ja kasutajaandmed, mis nõuavad regulaarset varundamist. Kui teete oma veebisaidist varukoopiaid, vähendate riistvara tõrgete ja küberrünnakute ohtu, mis aeglustavad teie äritegevust. Enamik poodide hostimise pakkujaid, sealhulgas Lightspeedi Ecwid, pakuvad nendel põhjustel veebisaidi automaatset varundamist.
Võite imestada, miks peaksin keskenduma varukoopiatele, kui nende eest hoolitseb mu e-poe host? Automaatne pilve varundamine on suurepärane ja säästab teie aega, kui midagi läheb valesti. Kuid peaksite minema ka sammu ette ja laadima regulaarselt alla oma veebisaidi andmete koopiaid, eelistatavalt eraldi seadmes. This is a failsafe that can save you from slowdowns, shutdowns, and damage to your reputation.
Set up a VPN
Most ecommerce stores in the post-pandemic world have remote teams, making a virtual private network (VPN) crucial for security.
VPNs encrypt data traveling between nodes and hide IP addresses in most cases. Employees can share large files safely and customers can share confidential data without having it traced back to them. VPNs also allow you to move past geographic restrictions and serve customers in wider markets. You can also set up a virtual private network on your office router to keep all on-site devices secure.
Educate your customers
Your ecommerce store is as secure as your most casual customer. Security is never a one-way street—both the business and the customer need to protect data from their respective ends. That’s why it’s important to include customers in your ecommerce security strategy and empower them to use necessary security features. Lisaks, you can share this critical information about cybersecurity with the help of a dedicated knowledge base.
Näiteks, multi-factor authentication (MFA) should be standardized across the board. Even so, you have to be the one to educate your customers. Näiteks, you can mandate 12-character alphanumeric passwords, nudge them to change passwords every few months, explain how sharing order or login data can expose their accounts, and clarify communication parameters so they don’t fall for phishing scams.
Security-aware customers can quickly identify if they’ve been hacked and the steps they need to take if their identity is stolen.
Wrap up
As an ecommerce business owner, you have to wear multiple hats every day. It may feel impossible to pay close attention to important things like security. But all it takes is one mistake to lose customer data, money, and reputation.
Ecwid by Lightspeed can help you traverse the complex world of ecommerce security and automate the bulk of actions so that you can focus on oma veebipoe kasvatamine.
- Andmete privaatsus e-kaubanduses: Arenevad suundumused ja parimad tavad 2024
- E-kaubanduse maksete turvalisuse osariik
- Kuidas kasutada HTTPS-protokolli ja SSL-sertifikaate oma veebipoe kaitsmiseks
- 8 Sammud oma poe kaitsmiseks küberohtude eest
- “Teie ühendus selle saidiga ei ole turvaline”- Mida see tähendab? Kuidas seda parandada?
- E-kaubanduse pettus: Kuidas kaitsta oma poodi veebiostude pettuste eest
- Kuidas kaitsta oma veebipoodi küberohtude eest
