Over 1 million small businesses supported

We’re proud to have supported over 1 million small businesses affected by COVID-19. This program ended March 31, 2021.

These are difficult times for small business owners. At Ecwid, we understand the struggles facing small businesses, and we want to help in any way we can. To make it easier for small business owners to move their businesses online, we’re giving away access to premium e-commerce tools — like curbside pickup, gift cards, POS integration and dropshipping — for free until March 31, 2021.

Read on to find out what tools we’ll be offering for free, and don’t hesitate to reach out through our support team if there’s anything else we can do to help your business during this time.

Access these tools and more from Ecwid

Instantly add Ecwid to any website or build a new website for free

Easily add e-commerce to your existing website or create a website from scratch in minutes on the only e-commerce platform voted #1 fastest by G2 Crowd reviewers.

ZERO transaction fees

Your customers may be staying home, but that doesn’t mean they stopped shopping. With Ecwid, whenever your customer places an order online for pick-up or delivery, you’ll keep 100% of the profits.

Live support

Get expert support, whenever you need it.

Steps to protect your business and customers during COVID-19

Take your business online
  • Add curbside pickup to let customers pick up purchases with less contact.
  • Consider adding local delivery or shipping for customers in your area who ordinarily visit your retail locations.
  • Use gloves when packing and/or delivering your products to customers.
  • Move from cash to online payments with gateways like Stripe or Square.
  • Add Gift Cards to let shoppers buy when stocks are low (now available free to any business on Ecwid).
  • Choose online platforms with low or no transaction fees (Ecwid merchants always enjoy zero transaction fees on purchases in their stores).
Customer Communication
  • Promote Gift Cards to let customers buy at anytime.
  • Use email notifications or the Checkout Notices app from the Ecwid App store to let customers know how they can support you, current hours of operation, if you’re closing for any period of time, or if you expect delays.
  • Share the measure you’re taking to protect and support your customers, like wearing gloves when packing or offering curbside pickup.

New resources every week to help your business respond to COVID-19

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