The Enhanced Ecwid Mobile App- Take Your Online Store With You
Posted October 13, 2017 by Dmitry Zhukov, Ecwid Team

The Enhanced Ecwid Mobile App: Take Your Online Store With You

Add a new product right after taking a product picture. Discover a new order and call the customer immediately to clarify the details. Run a promotion from the beach. All that can be real, when your store’s backend is in your smartphone.

We develop our apps non-stop and want you to stay tuned. The Ecwid Mobile Control Panel now has new essential features: a digital products view and editor, a coupon editor for discounts and free shipping, a product options editor, and more.

Try running your business whenever and wherever you like with the new 14-day free trial of the Ecwid Mobile App for iOS and Android devices.

Connect the app to your Ecwid store automatically in Control Panel → Promotions → Mobile. Even if you don’t have an Ecwid account yet, you can create one right from the app.

Get Ecwid Mobile App for iOS   Get Ecwid Mobile App on Google Play

You don’t have to enter your login/password each time you want to use the app. It stays connected to your store and automatically logs you in.

Connect Ecwid Mobile to online store

Connect the app on Control Panel → Promotions → Mobile

Try New Features

We have added new features to the application that are already available in the Ecwid Control Panel, as well as special functions for smartphones: a barcode scanner and additional protection with a passcode.

Create and edit coupons

Attract customers with discount and free shipping coupons — creating a coupon only requires a couple of taps in the app.

Coupon editor

Coupon editor

Define terms for your discounts:

  • Offer discounts in percent or absolute values.
  • Set up discounts for separate products, categories, or customers.
  • Set the minimum order subtotal for the discount to apply.
  • Limit the number of times your coupon can be applied.
  • Limit your promotion in time.

Offer in-demand free shipping on beneficial conditions:

  • Set minimum order subtotal for free shipping.
  • Limit your coupon to a single use for each customer.
  • Offer free shipping to everyone, your repeat customers, or specific people.

The mix of free shipping and a discount is a hit for holiday sales. You can create such coupons too, but be careful with your profits.

Running promotions from your mobile device has a unique benefit: you can launch and stop your coupons at any moment. Sharing your coupon with customers on social media or via email is also a breeze with the “Share” button in the right upper corner.

Also read: Discount Coupons

Track order statuses

How many orders have not been paid? How many shipments have not yet been sent? You will have actual data at any time.

Mobile dashboard

Mobile dashboard

You can view the order statuses and details, and keep the store under control.

Use the barcode scanner to find orders and products

You can navigate your smartphone camera to the barcode to find your product in the catalog and update the quantity in stock. This will help you track your inventory if you sell both in-store and online.

Barcode scanner

Barcode scanner

The barcode scanner can also help you track your shipments. Scan the tracking number to find an order and change its status to “Shipped”.

Edit customer profiles

Now it’s possible to:

  • Edit customer names and emails
  • View their order history
  • Add them to customer groups.

Managing customers and customer groups

Managing customers and customer groups

Use additional protection

Your phone is not only with you during work hours. Going on a date, to a party, or staying home with the kids?

Your business is protected from curious eyes with a passcode or Touch ID.

Passcode protection

Passcode protection

Manage bulk discount prices

View, edit and add new bulk discount prices for each product.

Bulk discount prices

Bulk discount prices

Add and edit digital goods

Hurray, sellers of digital products can truly travel the world without a single worry. They are not only free from having to deal with stock and shipping, but it’s now also possible to add and edit digital products on the go.

No matter the product type, Ecwid Mobile merchants can now view file attachments in orders. For example, a photo that a customer wants you to print on a T-shirt.

Managing digital files

Managing digital files

Digital goods and files work on iOS and are coming soon on Android.

Upload several product pics at a time

The more product pics you display, the better your customers understand what exactly you sell.

It’s easy to add more pics. Upload up to five product pics at a time, using Dropbox, the iCloud Drive, or other cloud services.

Bulk photo upload

Bulk photo upload

This feature works on iOS and is coming soon on Android.

Also read: How to Take Great E-commerce Product Photos With Your Phone

Manage product options

Got your best-selling sweatshirt in a new color? The app has you covered. Add this option to your product, as well as other options:

  • Size
  • Holiday wrapping
  • Custom message
  • Custom print (via file attachments)
  • Shipping date

Product options

Product options

This works for iOS and is coming soon for Android.

Track sales in real time

The Ecwid Mobile dashboard displays sales, orders, low-stock products, abandoned orders, and more. It’s fascinating that you are still the boss while jogging or having a long evening bath.

Sales data via the iOS homescreen widgets

Sales data via the iOS homescreen widgets

Also read: Online Store Analytics: Managing Reports and Sales Stats in Ecwid

There’s So Much More to Try

Ecwid Mobile is a personal e-commerce assistant in your pocket. Discover more of its features:

Add and update products

Manage your assortment and keep an eye on the stock:

  • Add products in a couple of clicks, edit descriptions, options, and prices, and remove the sold items.
  • Add photos: download from a cloud storage or shoot right there on your smartphone.
  • Track and edit the left-over stock. Use a barcode scanner instead of browsing the goods manually.

Product editor

Product editor

Also read: How to Design Product Category Pictures That Your Customers Can’t Resist to Click

Accept orders and manage sales

The faster you react to a new order, process it, and ship it off, the more loyal your customers will be. The application helps you to do the job quickly.

  • Receive instant notifications of new orders on your smartphone screen.
  • Print invoices.
  • Search orders and products through Spotlight Search: on an iPhone or iPad, pull the screen down, type the required data (order number, customer name, product name) into the search field, and they will be found immediately.

Order notifications, printing invoices and Spotlight search

Order notifications, printing invoices and Spotlight search

Create new orders manually and accept payment in cash at fairs, street markets, or your brick-and-mortar locations.

If you want to accept credit cards with your phone or tablet, use the Sell on the Go app by Ecwid (for Apple devices) in addition to Ecwid Mobile. With Sell on the Go, you can accept credit cards via PayPal Here or with a Square card reader connected to your device.

Accepting credit cards via the Sell on the Go app

Accepting credit cards via the Sell on the Go app

Learn more: Sell on the Go: Create Orders on Mobile

Get help and e-commerce tips

The Ecwid Team is there to help: just open the chat in the app. You won’t have to sit and wait for the answer, but you will receive a notification. Available on the Business and Unlimited plans.

A chat with the Ecwid Customer Care team

A chat with the Ecwid Customer Care team

Every app user can find fresh e-commerce articles from the Ecwid blog with tips on sales and store management, Ecwid news, and inspiring success stories.

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Our goal is to make the Ecwid mobile application perfect for you so that you do not have to use your computer when you need to change something in the store. The majority of important Ecwid functionalities are already available on the smartphone. See for yourselves.


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