Get your own unique domain through Ecwid and give your customers an easy way to find you. Learn more →

Order Desk: Manage and Process Orders

Price: $20 / month to $125 / month, free trial
Made by Order Desk

Custom order management and powerful rules engine

  • Send orders to third-party fulfillment services like Shipwire or Amazon FBA.
  • Split orders and automate drop-shipping.
  • Build custom, automated CSV exports with all your order data.

Automate Your Order Fulfillment Workflow With Order Desk


Sort your orders into folders to keep track of the status of each order. See your order overview at a glance. Create custom folders to match your business' workflow. Customize each folder's columns to see the details you need.

Need to change a shipping address? Print a customizable packing slip? Hold an order for review? Order Desk makes this easy.


Order Desk's rules engine lets you set up custom actions to be executed at any event. Here are just a few of the things you can automate:

  • Send a special email to someone ordering from Canada or someone ordering a "Red Wool Scarf"
  • If the order total is over $1000 put the order in a special folder or tag it red

View your order statistics at a glance. The Order Desk dashboard shows order counts and revenue from today, yesterday, last week, last month, and all time. Create a customized CSV format and you can export your own reports whenever you need them.

We use orderdesk for order fulfilment with multiple retail venues processing real-time orders for our takeaway meal delivery service.

Orders automatically load on the configurable orderdesk screens with various rules/actions applied to ensure efficient and timely fulfilment, e.g. orders are shaded red when there are less than 10 minutes left before collection is due.

And the store management settings mean we can let retail staff see the orders without giving them access to back-end admin or sensitive customer information.

It’s the ideal accompaniment to Ecwid for real-time fulfilment.Jonny Goldstone,
Order Desk has become essential to me, the center of my accounting and order management system. Mary,


Order Desk connects to your third-party apps. We have integrations for over 300 services like MailChimp,, Amazon, Shipwire, and 3PL Central. Add your customers to your mailing list, send your orders for fulfillment, or send your shipment information to external shipping software like ShipStation or ShipWorks. You can even print your own shipping labels with our EasyPost integration.



Made by Order Desk

Contact developer at

By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.
Your Privacy

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information

More information

Strictly Necessary Cookies (Always active)
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Performance Cookies
These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.