Smart Cart Surcharges

Smart Cart Surcharges helps you cover real costs without surprising customers. Define clearly labeled fees that appear as their own line items at cart and checkout, then decide exactly when and where they apply. Build conditions based on product or category, payment method (e.g., COD), shipping country, cart total thresholds, customer groups, and the presence of a discount code. Fees are transparent by design, so shoppers understand what they’re paying and why.

Align pricing with operations using flexible scheduling. Activate fees only during specific periods—carrier peak seasons, weekends, or promotional windows—then let them turn off automatically. Choose the fee style that fits the scenario: fixed or percentage amounts, tiered or minimum-order surcharges, destination-based costs, and, where applicable, a modest U.S. tariff adjustment for affected items or destinations.

The result is a transparent checkout and a predictable pricing framework that reflects your real-world costs—without slowing down your store or overwhelming your customers.

Real-world examples

•    Add a €3 minimum-order fee when cart total is under €25, except when a discount code is present.
•    Apply a 2.5% fragile-handling surcharge for products in the “Glassware” category, only when shipping to specific countries.
•    Charge a COD fee on orders paid by cash-on-delivery, but exclude VIP customer group.
•    During November weekends, add a peak-season fee for express shipping methods only.
•    For some products, add a small tariff adjustment when shipping to the U.S..

Why it works

•    Business-aligned rules: You map fees to real operational triggers—items, regions, totals, time frames, and customer segments.
•    Customer-friendly transparency: Clear labels remove confusion and reduce support tickets.
•    Operational simplicity: Create once, schedule, and let rules run—no manual toggling during busy periods.
•    Performance built-in: Lightweight evaluation ensures checkout stays fast, even with multiple rules."