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Chaport: Live Chat & Chatbots

Price: Free to $23+ / month, free trial
Made by Chaport

Easy-to-use Live Chat & Chatbot Software for your online store

  • Increase conversion rate by answering customer questions in real-time
  • Automate sales and support and be more efficient with chatbots
  • Reduce cart abandonment by sending automatic messages
  • Enable customer self-service by adding a knowledge base to your website and chat widget
  • Build brand loyalty and get repeat customers by providing outstanding customer service
  • View detailed customer info: items in a shopping cart, viewed pages, names, contacts, and much more
  • Work from any platform: iOS / Android / Web / Windows / Mac

Get more qualified leads and increase sales with Chaport Live Chat & Chatbots

Chaport is designed as a modern messenger to make your communication with customers as easy and enjoyable as chatting with friends.

Key features:

  • Live chat: Talk to your customers in real-time and boost sales.
  • Chatbots: Let chatbots answer common questions and qualify leads. Offer instant help 24/7, even when your team is offline.
  • Multi-channel: Integrate Chaport with Facebook, Telegram, and Viber and answer chats coming from different channels in a single app.
  • Knowledge base + FAQ bot: Launch a knowledge base on your website and offer automated article suggestions in the chat widget.
  • Auto-invitations: Send automatic chat invitations to visitors based on specified rules.
  • Saved replies: Create answer templates to frequently asked questions, reply in a few clicks, and save your time.
  • Typing insights: Read visitor messages even before they are sent and answer faster.
  • Pre-chat form: Collect names, emails, phone numbers, and any other info before the chat.
  • Custom fields: Create additional fields to collect and store any customer data.
  • Group chats: Transfer a chat to a colleague, join a group chat, or view others' chats in real-time.
  • Integrations: Use API to integrate Chaport with third-party apps or connect Chaport to 3,000+ apps via Zapier.
  • Visitor info: View items in a shopping cart, visitor name, contact details, language, location, browser, chat start page, the website they came from, and more.
  • Visitor behavior: See the pages your visitors are browsing directly in the live chat in real-time.
  • Visitor notes: Leave information about website visitors for future reference.
  • Messenger mode: Visitors can send you messages and read chat history even when you're offline.
  • Multilingual chat widget: Visitors automatically see the widget in their native language. 30+ languages are available.
  • Web app that supports all modern browsers.
  • Mobile apps for Android and iOS (with all features of desktop apps).
  • Desktop apps for Windows and Mac.
  • Powerful free forever plan with an unlimited number of chats.
  • And much more...

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Made by Chaport

Contact developer at https://www.chaport.com/contact-us

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