ScrollBar Gone in Firefox and IE

DIECASTSPACE.Com · #1 06-14-2010, 01:11 AM

Anyone else experiencing this since the down time yesterday? We no longer have it, it does show up in Google Chrome but not in FF or IE

Update, it is now not showing in google chrome either.

Our store is completely shut down

Qetzal · #2 06-14-2010, 12:00 PM

Quote:

Originally Posted by DIECASTSPACE.Com

Anyone else experiencing this since the down time yesterday? We no longer have it, it does show up in Google Chrome but not in FF or IE

Update, it is now not showing in google chrome either.

Our store is completely shut down

1. Sorry for this issue, please refer to this thread for details: http://www.ecwid.com/forums/showthre...

2. Do you see any issues at this moment? If yes, could you attach a screen-shot, please.

DIECASTSPACE.Com · #3 06-14-2010, 03:51 PM

SCREEN SHOTS ATTACHED

Qetzal · #4 06-14-2010, 04:00 PM

Thank you for the screenshot. This issue is caused by your site's CSS theme.
This line causes the problem:

HTML Code:

<html lang="en" xmlns="http://www.w3.org/1999/xhtml" dir="ltr" id="vbulletin_html" style="overflow: hidden;">

In order to fix this issue try to add this custom CSS code to your Ecwid theme:

HTML Code:

html {
overflow:auto !important;
}

How to add it: http://kb.ecwid.com/CSS-Faq#HowdoIchangeEcwidCSS
If you need any help with this change, let me know.