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Old 08-20-2012, 11:17 PM
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Default What the heck is going on with quanties?

So I went into a product to update the quantity.

I set it from 0 to 12. I saved it and returned to product list. It was still showing as "Enabled but out of stock" so I opened it again and the quantity showed 0 again upon opening the product page.

I changed it back to 12, saved it (not save and close), and the product page showed 12. I returned to product list and once again it showed "Enabled but Out of stock"

Rinse, repeat 3x.

I closed the browser and tried it in Firefox (previous changes were done in IE). Same thing happened. Didn't seem to be saving the quantity.

I was getting frustrated so walked away from the computer (it was that or throw the computer out the window). Now I just returned to the computer, opened Ecwid, and it still showed the product out of stock. I opened the product up and now it's showing I have 36 quantity.

I changed the quantity to 12, saved the product... and now every time I open the product it's showing 36 quantity each time.

Weird shit has been happening all day with Ecwid, mostly related to saving (or not saving) changes to products. I submitted a bug tracker earlier, but more and more bugs and problems keep cropping up.

So what the heck's going on?

P.S. I just checked the product again ("Cart Before the Horse" if you want to check it out) and it's now showing "-60" (that's right... negative 60)!

WTF?
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Old 08-21-2012, 07:43 AM
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Thank you for your report. We are investigating the problem in this very moment. I will keep you informed.
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Old 08-21-2012, 05:18 PM
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Not only are there issues with quantities... but apparently none of the changes I made yesterday have saved. I totally updated the number of items in a category and yesterday they showed in the site correctly, today it has reverted to how it was yesterday morning.

For example:
Our main category when people come to our site (http://www.discountbinoculars.com/shop.html) is "Featured Items". Yesterday I moved all games onto page 3 and all of page 1 and 2 were binoculars. Today games are on page 1 again and there's only 2 pages.
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Old 08-22-2012, 12:25 PM
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Quote:
Originally Posted by Discount Binoculars View Post
Not only are there issues with quantities... but apparently none of the changes I made yesterday have saved. I totally updated the number of items in a category and yesterday they showed in the site correctly, today it has reverted to how it was yesterday morning.

For example:
Our main category when people come to our site (http://www.discountbinoculars.com/shop.html) is "Featured Items". Yesterday I moved all games onto page 3 and all of page 1 and 2 were binoculars. Today games are on page 1 again and there's only 2 pages.
We are still investigating your issue and try to provide you with results as soon as possible. Thank you for your patience.
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Old 08-22-2012, 04:09 PM
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Hi,

Our engineers have found out what caused this problem. The fix will be applied within the next several hours.
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Last edited by Lana; 08-22-2012 at 04:56 PM.
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