[South West Regional Anaesthesia Group]

Hi,

Everything works great except at the final hurdle - my customers cant see the place order button (I have tried using stock CSS and also tried adding a custom button to see if that would help). The link is there to click but there is no button appearing which has generated a lot of "I cant order complaints".
I have exactly the same issue on another store I run using ECWID.

Please help...everything else is fantastic

[slice]

What is the url of your shop?
Do you know what browser your customers are using?

[Eugene Rimmer]

I have inspected your store. Indeed, the Place order button is not visible on checkout.

You are using Rockettheme template, that brings its own style for Ecwid. The Place order button is actually there, it can be found with the mouse and even successfully clicked. It only appears transparent and hence invisible to customers.

The reason for that is that the button image file (http://www.sowra.org.uk/Downloads/place_order.png) is totally missing on your site. Please, check that you have uploaded all the required files for your theme, and all those files are available publicly via web.

[South West Regional Anaesthesia Group]

Thanks for the input.
I had uploaded the custom image button and added to the css to try and get it working (as detailed elsewhere on the forums) as stock Rockettheme template wasnt displaying the button.
Moved button image .png file to another folder and it is now working. file permissions were OK, but maybe folder was not.
All solved now.

[Qetzal]

Originally Posted by South West Regional Anaesthesia Group

Thanks for the input.
I had uploaded the custom image button and added to the css to try and get it working (as detailed elsewhere on the forums) as stock Rockettheme template wasnt displaying the button.

The problem with displaying of the "Place Order" button appears if one special styling of the Mercado theme is enabled. Please refer to this thread for details: http://www.ecwid.com/forums/showthre...

[South West Regional Anaesthesia Group]

Thanks....I am sure you are right.

Trouble with adopting a theme early I guess.

I switched to using your own code in my existing template - and that works perfectly. It looks much better too as appears integrated into the existing site rather than being stand alone.

[audrius ssh]

is is for style7:
you need to open templates/rt_mercado_j15/css/ecwid-style7.css file , and find those lines (nr 34)

/* Custom Buttons */
.ecwid-ContinueShoppingButton, .ecwid-AddToBagButton, .ecwid-productBrowser-cart-checkoutButton {background-image: url(../images/ecwid/style7/shop-button1.png) !important;background-repeat: no-repeat;}
.gwt-TabBarItem-selected {background: #E4E4DC url(../images/style7/body-gradient1.png) 50% 0 repeat-x !important;border: 1px solid #C3C3BD !important;text-shadow: 1px 1px 1px rgba(255,255,255,0.9);}

delete this , and copy-paste this new:

/* Custom Buttons */
.ecwid-ContinueShoppingButton, .ecwid-AddToBagButton, .ecwid-productBrowser-cart-checkoutButton, .ecwid-Checkout-placeOrderButton {background-image: url(../images/ecwid/style7/shop-button1.png) !important;background-repeat: no-repeat;}
.gwt-TabBarItem-selected {background: #e8e8e8 url(../images/style7/body-gradient1.png) 50% 0 repeat-x !important;border: 1px solid #bbb !important;text-shadow: 1px 1px 1px rgba(255,255,255,0.9);}

and it will works .

[Spa Cleaner]

thanks for that, worked a treat.
cheers

[Glamour Hair UK]

Lovely! thank you!