#1  
Old 06-13-2012, 08:02 PM
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I.J. I.J. is offline
 
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Default Flat Rate Shipping Was Not Charged

Hi,
I just got my first sale and I had assigned flat rate shipping prices to all my items but the customer was able to checkout and not pay shipping. How can I fix this?

I did not assign weights to any of the products because I charge one flat fee for everything.
Thank you!
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  #2  
Old 06-14-2012, 09:51 AM
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Maya Maya is offline
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Product weight should be set for all products,for which shipping required. Product weight parameter allows to separate all products to tangible (shipping required) and intangible (digital products, which don’t need to ship). Until your products doesn’t have weight they treat as intangible and no shipping methods (carrier-calculated, user-defined and flat rate) apply to them.

Once you have set weight for all of your products, shipping flat rate will be applied as expected.
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  #3  
Old 06-14-2012, 06:36 PM
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Okay thank you!
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