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Old 05-14-2012, 01:49 AM
Lyman Dally's Avatar
Lyman Dally Lyman Dally is offline
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Default My store disappeared

My store is installed on my Wordpress.org self-hosted site and has been working beautifully since first installed last July. I haven't made any recent upgrades to WP or to Ecwid. All I did today was put an item back into inventory that had been out of stock. Now the store doesn't appear. I have tried all of the fixes that were in the forum (replacing the line of ECWID code, deactivating then reactivating the plugin, checking the page ID in the wp/admin.options page, etc.) and nothing has worked. And the text that I had on the page before the store has now dropped down to the bottom of the page (it as in its proper place at the top under the menu bar before I tried the various fixes). The page is located at http://www.quadra-blu.com/store/
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Old 05-14-2012, 07:50 AM
Eugene Rimmer's Avatar
Eugene Rimmer Eugene Rimmer is offline
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Quote:
Originally Posted by Lyman Dally View Post
My store is installed on my Wordpress.org self-hosted site and has been working beautifully since first installed last July. I haven't made any recent upgrades to WP or to Ecwid. All I did today was put an item back into inventory that had been out of stock. Now the store doesn't appear. I have tried all of the fixes that were in the forum (replacing the line of ECWID code, deactivating then reactivating the plugin, checking the page ID in the wp/admin.options page, etc.) and nothing has worked. And the text that I had on the page before the store has now dropped down to the bottom of the page (it as in its proper place at the top under the menu bar before I tried the various fixes). The page is located at http://www.quadra-blu.com/store/
Your products and all other store data is there, please check your Ecwid control panel and your simple store.

The store is not displayed in your site, because the main script for Ecwid is not included into the page.

In order to have your store displayed again please edit the source of your store page on your site (WP Admin → Pages → Store), adding the following line before any other code:

Code:
<script type='text/javascript' src='https://app.ecwid.com/script.js?600043' charset="utf-8"></script>
While editing the source of the page, can you please copy its current code and paste it into your reply in this thread? I need that to investigate what happened to the store installation.
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Last edited by Eugene Rimmer; 05-14-2012 at 10:32 AM.
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Old 05-15-2012, 12:49 AM
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Lyman Dally Lyman Dally is offline
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Thank you Eugene, Inserting that code did make the store reappear. However, its location has moved to the bottom of the page and I can't figure out how to get it back into the main viewing pane. I've pasted the page code here.
Lyman
------------------
<script type='text/javascript' src='https://app.ecwid.com/script.js?600043' charset="utf-8"></script>

Welcome to the official <span style="color: #ff33cc;"><strong>Steroids 'n' Asteroids with Quadra-Blu</strong> </span>shop, where you'll find a changing mix of "vintage" limited-edition Quadra-Blu and Max Rep products from my archives, along with brand new merchandise that I will periodically introduce. <a title="email subscribe" href="http://visitor.r20.constantcontact.com/d.jsp?llr=tfggmrfab&amp;p=oi&amp;m=1105463548083" target="_blank">Subscribe</a> to the email newsletter to be the first to know when new items are added. <em><span style="color: #ff33ff;">Happy Shopping!</span></em>

<!-- Ecwid code. Please do not remove this line otherwise your Ecwid shopping cart will not work properly. --> [ecwid_script] [ecwid_minicart] [ecwid_searchbox] [ecwid_categories] [ecwid_productbrowser] <!-- Ecwid code end -->

<span style="color: #ff6600;"><span style="color: #808080;">Please visit the <a title="Quadra Shop Policies" href="http://quadra-blu.com/store/shop-policies/" target="_blank"><span style="color: #800080;">Store Policies</span></a> page for lots of fun information about how to pay, ship, etc.</span>
</span>
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Old 05-15-2012, 12:07 PM
Eugene Rimmer's Avatar
Eugene Rimmer Eugene Rimmer is offline
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Quote:
Originally Posted by Lyman Dally View Post
Thank you Eugene, Inserting that code did make the store reappear. However, its location has moved to the bottom of the page and I can't figure out how to get it back into the main viewing pane. I've pasted the page code here.
Lyman
------------------
<script type='text/javascript' src='https://app.ecwid.com/script.js?600043' charset="utf-8"></script>

Welcome to the official <span style="color: #ff33cc;"><strong>Steroids 'n' Asteroids with Quadra-Blu</strong> </span>shop, where you'll find a changing mix of "vintage" limited-edition Quadra-Blu and Max Rep products from my archives, along with brand new merchandise that I will periodically introduce. <a title="email subscribe" href="http://visitor.r20.constantcontact.com/d.jsp?llr=tfggmrfab&amp;p=oi&amp;m=1105463548083" target="_blank">Subscribe</a> to the email newsletter to be the first to know when new items are added. <em><span style="color: #ff33ff;">Happy Shopping!</span></em>

<!-- Ecwid code. Please do not remove this line otherwise your Ecwid shopping cart will not work properly. --> [ecwid_script] [ecwid_minicart] [ecwid_searchbox] [ecwid_categories] [ecwid_productbrowser] <!-- Ecwid code end -->

<span style="color: #ff6600;"><span style="color: #808080;">Please visit the <a title="Quadra Shop Policies" href="http://quadra-blu.com/store/shop-policies/" target="_blank"><span style="color: #800080;">Store Policies</span></a> page for lots of fun information about how to pay, ship, etc.</span>
</span>
That is actually not caused by Ecwid. Your whole main content area on that page is standing after the left sidebar because if the rule in your site's styleshet (not in Ecwid). This rule was there upon the time of your opening post,so the content was there at the botton while there was no Ecwid. It looks like someone has editied your WordPress settings, which resulted in these changes.

This file: http://quadra-blu.com/wp-content/themes/comicpress-blank/style.css has the following rule on lines 72-74:
Code:
	/* ECWID shop */
.page-id-349 #section-wrap {
	width: 980px;  }
(as you may see from comment, it was added specifically for Ecwid for an unknown purpose). This rule makes the main content area the same wide as the page template itself, so t can onl be placed after the sidebar, beneath it. If you just remove that rule from that stylesheet, your Ecwid store will be displayed where youexpect it to be.
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Eugene Efimochkin, Team
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Shipping methods are not showing up? Here is how to set it up properly!
Have a question? Look up the answer at our help portal!

⬇ Click Thanks, please, if this reply helped you.
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Old 05-20-2012, 08:15 PM
Lyman Dally's Avatar
Lyman Dally Lyman Dally is offline
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Thank you Eugene. That worked. I don't know how that code got in there, I didn't put it there and no one else has admin access. Strange.Again, this only happened after I restocked a product that I had been out of stock on. I didn't make any other changes. Oh well, I'm happy it's working now. Thank you for the great support.
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